Learning to Delegate

Karen E. Klein
I have a small company and want it to grow, but have no experience trusting employees to take care of the details I now look after myself. How do I start delegating tasks once I start hiring a larger staff? —K.G., Seattle
It sounds as if you’re hesitant to let go of some of the control you’ve established as a hands-on entrepreneur. This is a common early hurdle for companies moving to the next level of sophistication. But before you spend time and money building systems or hiring employees, you’ll need to sell yourself fully on this idea: If you don’t, even your best efforts to delegate tasks won’t work.
“The first person to convince that you can have a business that works without you is yourself. If you do not have a vision of what that looks like, then how can you expect someone else to have that vision for you?” asks Brian Blomgren, owner of business coaching and training firm ActionCOACH in Atlanta.
“Because an owner has already sacrificed so much to build the company, he or she may not be able to see their value to others outside of the role they play in their professional life. If you find yourself in this situation, take the time to create a new identity that you want to pursue and live up to,” Blomgren says.
Another stumbling block you may run across as you begin turning responsibilities over to your new employees is the feeling that you must constantly be busy—or even overwhelmed—with work during your day. As your employees begin taking over some of the detail work that you’ve always handled, you’ll need to step back and not indulge your tendency to micromanage.
   
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