13th October 2007

Upselling Skills

posted in General Finance |
            

Robert Kiyosaki was the worst salesman when he first started selling.

fishingPerhaps, he did not know of this story: :-)
~
The manager of a megastore came to check on his new salesman.

“How many customers did you serve today?” the manager asked.

“One,” replied the new guy.
“Only one?” said the boss. “How much was the sale?”
The salesman answered, “$58,334.”

Flabbergasted, the manager asked him to explain.
“First I sold a man a fishhook,” the salesman said. “Then I sold him a rod and a reel. Then I asked where he was planning to fish, and he said down by the coast. So I suggested he’d need a boat – he bought that 20-foot runabout. When he said his Volkswagen might not be able to pull it, I took him to the automotive department and sold him a big SUV.”

The amazed boss asked, “You sold all that to a guy who came in for a fishhook?”
“No,” the new salesman replied. “He actually came in for a bottle of aspirin for his wife’s migraine. I told him, “Your weekend’s shot. You should probably go fishing.”

~


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  • There is currently one response to “Upselling Skills”

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    1. 1 On October 15th, 2007, Yinac said:

      This story is really good. I have read it before in Chinese version. Anyway, everytime I read it, I feel something different.
      This time, I learn something from it. The saleman should create some needs for customer, then make a sales to meet this kind of needs.